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FAQ

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What is bia and how do I use it?

bia is a gentle energy drink. What we mean by gentle, is in comparison to other energy drinks and pre workouts bia will not be taxing on your body. The caffeine amount in bia is 80 mg. A typical cup of coffee is 95 mg of caffeine. (Most energy drinks have 150-250 mg of caffeine) We add l-theanine (an amino acid) with the caffeine, and that combination improves attention and focus. The calming properties from the l-theanine can help counteract the jittery, anxious feeling and the crash that is typically associated with caffeine.
Our drinks base is coconut water powder, making it not only energy-boosting, but hydrating. There are 7 different b-vitamins (including b12), vitamin C, MCTs (from coconut), a little added fiber (maltodextrin), and sweetened with a cross between Monkfruit and Stevia. No added sugar, and bia is vegan.

Our favorite time to drink bia (if we had to pick one) is in the afternoon, as a pick-me-up - instead of reaching for that second or third coffee. It also works great as a jitter-free pre workout.

How many servings come in a package?

There are 30 servings in each bag!

Why isn't ginger listed under ingredients for ginger glow?

There is ginger in the ginger glow! It is not listed, as it is part of the "natural flavors"

The long answer - is we are a small business. Most ingredient suppliers require a large minimum order quantity, in this case 200 lbs of each flavor. Ginger is a mix of ginger and cayenne, so we would have needed 200 lbs of both ginger and cayenne. We were able to have our supplier pre-combine the two, so instead of 400 lbs, we were able to get 200 lbs of the combination. Because of that, the ingredient is natural flavors, instead of "ginger, and cayenne"
It is the same case for the other flavors, which also have real fruit in each of them.

Is bia nut free?

bia contains coconut water powder - we consider coconut a fruit but depending on your severity of allergy, take this into consideration.

bia is currently processed in a facility that is nut-free at the time of this writing, although that is subject to change.

Is bia dairy free?

Yes! bia is dairy free.

Is bia vegan?

Yes!

Will it make me feel jittery?

The ingredient in some energy drinks that typically causes a jittery feeling is Beta-Alanine. Many companies also top that off with 200 mg of caffeine. bia does not contain beta-alanine and has 80mg of caffeine - It should not cause a jittery feeling. If you are extremely sensitive to caffeine or other ingredients, we suggest consulting with your doctor or trying a partial serving to see how your body reacts! During our testing, no one reported feeling jittery.

Where is it made?

bia is made in Portland, Oregon.

What is in bia?

While each flavor contains a slightly different combination of ingredients, all flavors have the following ingredients: Coconut water, Fibersol (non gmo), MCT powder, L-theanine, B-complex, Caffeine, Vitamin C, Malic Acid, & Monksweet.

When is the best time to drink bia?

We like to take bia in the morning, mid morning, or early afternoon, but this really depends on your own schedule! bia can be taken anytime - but as there are 80mg of caffeine per serving, we recommend not having any caffeine 6-8 hours prior to sleep. Maybe that’s news you don’t want to hear, but bia or not - something to consider.

I have a general question about bia blends or about my order:

Email us at hello@biablends.com with your order number, if applicable, and we will get back to you within 1-2 business days!

What if I need to skip a month or put my subscription on hold?

Email us at hello@biablends.com at least 3 days before your renewal date, and we will put your subscription on hold!

Something is missing from my order. What do I do?

If you are missing an item from your order, please email us at hello@biablends.com, and let us know.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

I entered the wrong address, what do I do?

Email us ASAP at hello@biablends.com with your order number and the new full name and updated address. If your order has not yet been shipped, we will be able to update the address no problem, but if it has already shipped, we are unfortunately unable to update the address. If your care package is sent back to us, we are more than happy to re-ship to your updated address, and will invoice you for the shipping cost to re-ship.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship internationally?

At this time, we are unable to offer international shipping, but hope to very soon! Make sure to sign up for our newsletter at the bottom of this page to be the first to know when we begin offering international shipping.

What's your refund policy?

We offer a 30 day money back guarantee. If you have any feedback or issues, please let us know by emailing us at hello@biablends.com, and we will get back to you within 1-2 business days with a return label, and you will be refunded for your order, less the cost of shipping.

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